KRIKYA App Privacy Policy
See how tickets and information are stored on this page for the KRIKYA App; Dhaka users can also find what they want about using bKash, Nagad, and Rocket.
Download KRIKYA APK
What’s in the KRIKYA App
Data protection
Ticket details kept separate; only necessary team views them
Cookie rules
Cookies are used to remember sessions and preferences; you can control them from the browser if you want
User rights
You can request to view, correct, or delete your data
How KRIKYA Login tickets are stored
Support tickets contain name, account ID, time, and issue; 1 ticket means 1 task, so less hassle
Phone number or screenshot provided; you can also submit a ticket by matching it with the KRIKYA Login page information, to get a faster response
How it is stored
- An ID is created when the ticket is
- Message, date, and device type are added
- When resolved, a note is added to the
Who has access after KRIKYA Register
The Dhaka team does not view all tickets; there are two levels of access, only the person working opens the file
The information submitted after KRIKYA Register is shared with role-based permissions to restrict unnecessary viewing
Access rules
- Only verified agents read tickets
- Logs are viewed by head office
- No unnecessary copies kept
How KRIKYA APK validation is done
Support checks quality by reading a small note; there are five general steps, each step has a number, making it easy to find
In Bangladesh, bKash, Nagad, and Rocket users often want answers the same day, so logs are viewed quickly
Validation steps
- Ticket language is read
- Issue type is determined
- The response tone is kept consistent
KRIKYA Download data retention
Tickets and support logs are not kept forever; when no longer needed they expire; if common issues are resolved quickly, records are shorter
Some logs do not stay longer than 30 days; for security or verification, it may take longer
Retention period
- General tickets are deleted in a shorter time
- Security logs are kept in a separate file
- Old screenshots are kept for a limited time
Your rights and KRIKYA
You can request a copy of your data; if you see an error, a correction request will be sent via the KRIKYA Download file, and you can question the file sent
Even if your account is closed, some records may remain for security; this is part of law and file management
Get KRIKYA AppWhat to tell support
Describe the problem, date, and attach a screenshot; this makes 1 ticket clear; many Dhaka users get replies this way
If you have questions about bKash, Nagad, or Rocket, provide the transaction ID; it speeds up the lookup